Privacy Policy
Northvale Ventures LLC ("Northvale Ventures," "we," "us," or "our") operates a portfolio of direct-to-consumer retail brands and their associated websites (each, a "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We collect information you provide directly to us and information collected automatically when you visit or make a purchase on one of our Sites, including:
- Contact and order information: name, email address, phone number, shipping and billing address, and order history.
- Payment information: processed by third-party payment providers (such as Stripe or PayPal). We do not store full payment card numbers on our own servers.
- Device and usage information: IP address, browser type, pages viewed, and referring URLs, collected automatically through cookies and similar technologies.
- Communications: messages you send us through contact forms, email, or customer support channels.
2. How We Use Information
- To process and fulfill orders, including shipping and customer service.
- To communicate with you about your orders, account, or inquiries.
- To operate, maintain, and improve our Sites.
- To send marketing communications, where you have opted in, and which you may opt out of at any time.
- To detect, prevent, and address fraud, security, or technical issues.
- To comply with legal obligations.
3. Sharing of Information
We do not sell personal information. We share information only with:
- Service providers who help us operate our business, such as payment processors, shipping carriers, email platforms, and hosting providers.
- Advertising and analytics partners (such as Meta and Google), where you have consented to tracking, to measure and improve our marketing.
- Authorities, where required by law or to protect our legal rights.
4. Cookies
Our Sites use cookies and similar technologies to keep the shopping cart functional, remember preferences, and measure advertising performance. You can control cookies through your browser settings; disabling them may affect site functionality.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements.
6. Your Rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications. To exercise any of these rights, contact us using the details below.
7. Children's Privacy
Our Sites are not directed to children under 13, and we do not knowingly collect personal information from them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
Northvale Ventures LLC
1045 Collins St, Melbourne, FL 32935, United States
Email: contact@northvaleventuresllc.com
Phone: +1 (321) 404-7502